Refund policy
🌟 Return & Refund Policy
Effective Date: July 30, 2026
At APKASTORE, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
📦 Return Eligibility
We offer a 30-day return policy, meaning you have 30 days after receiving your order to request a return.
To qualify for a return, your item must be:
- ✅ Unused and unworn
- ✅ In its original condition
- ✅ With all original tags attached
- ✅ In its original packaging
- ✅ Accompanied by the receipt or proof of purchase
📩 How to Request a Return
To initiate a return, please contact us at:
Email: faizanshabbir126@gmail.com
Once your request is approved, we will provide instructions on how and where to send your package.
Return Address:
City Traffic Police Lahore Driving School
Kot Doonichand
Lahore 54000
Pakistan
Please Note: Returns sent without prior approval will not be accepted.
🚚 Return Shipping
- Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
🔍 Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If you receive:
- A damaged product
- A defective item
- The wrong item
Contact us immediately at faizanshabbir126@gmail.com with photos of the issue so we can resolve it promptly.
❌ Non-Returnable Items
The following items cannot be returned:
- Perishable goods
- Personalized or custom-made products
- Personal care and hygiene products
- Hazardous materials
- Flammable liquids or gases
- Gift cards
- Clearance or sale items (unless defective)
If you are unsure whether your item qualifies, please contact us before requesting a return.
🔄 Exchanges
If you'd like a different size, colour, or product, the quickest method is:
- Return your original item.
- Once approved, place a new order for the desired item.
🇪🇺 European Union Customers
If your order is delivered within the European Union, you have the right to cancel or return your purchase within 14 days without providing a reason.
Returned products must remain:
- Unused
- In original condition
- In original packaging
- Accompanied by proof of purchase
💳 Refund Policy
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
- Refunds will be issued to your original payment method.
- Refunds are generally processed within 10 business days.
- Your bank or card provider may require additional processing time.
If more than 15 business days have passed after approval, please contact: